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Add and map a domain

Custom domains for sites hosted on the VIP Platform are added in the VIP Dashboard, and can be added before their DNS is pointed to VIP. Domains have specific environment associations, so select the correct environment from the dropdown located at the upper left of the VIP Dashboard application view before following the directions below.

Prerequisites

To map a domain to an application’s environment, a user must have an App write role or greater for that application.

The “www” version of a domain is actually a subdomain of the “non-www” (root) version of a domain. For both versions of the domain to correctly point to a site at VIP:

  • Both the “www” and the “non-www” versions of the domain must be added to the VIP Dashboard.
  • The DNS for both versions of the domain must be updated to point to VIP.

Redirects between the www or non-www variants of a domain are automatic on single sites but must be configured for multisites.

The fully qualified domain name (FQDN) for a site on the VIP Platform can be either the www or non-www variant of the domain.

A site will not be publicly accessible at the new domain until the site is launched and DNS for the domain has been pointed to VIP.

WordPress single site

  1. Navigate to the VIP Dashboard and select the “Domains” panel option at the left.
  2. Select the “+ Add Domain” button located in the upper right.
  3. Enter the domain into the available field and select “Add Domain“.
  4. After a short wait, the domain will appear in the list of domains associated with the environment.
Screenshot of the Domains panel of the VIP Dashboard with the newly added domain “www.example.com”

WordPress multisite

  1. Navigate to the VIP Dashboard and select the “Domains” panel option at the left.
  2. Select the “+ Add Domain” button located in the upper right.
  3. Enter the domain into the available field and select “Add Domain“.
Screenshot of the Domains panel of the VIP Dashboard while adding a domain for WordPress multisite.
  1. Select “Skip” to complete the process of adding the domain without launching a subsite.
  2. Select “I’ll do this later” to return to the Domains panel.
  3. After a short wait, the domain will appear in the list of domains associated with the environment.

Remove a domain from the VIP Dashboard

  1. Navigate to the VIP Dashboard and select the “Domains” panel option at the left.
  2. Select the “•••” button located to the right of the domain.
  3. Select “Remove” from the overflow menu.
  4. Select the “Confirm” button to complete the removal.

Last updated: December 29, 2021