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Zendesk user access

VIP Support uses the Zendesk ticketing system to receive customer requests and provide support.

Add access

To add a new user to an organization’s Zendesk group “cc” the user’s email address to an existing Zendesk ticket. The user will receive an automated email invitation from Zendesk to complete the account creation process. Once completed, the user will have the ability to create their own Zendesk tickets on behalf of that organization.

Remove or modify access

To remove or modify a user’s existing access to Zendesk submit a VIP Support request.

Last updated: December 23, 2023

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