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Domains

When a new environment is created it is provisioned with a convenience domain by default. The convenience domain can be replaced with a custom domain.

Customers can use any provider—including WordPress.com—for custom domain registration and DNS management. WordPress VIP does not provide domain registration or DNS management services.

Custom domains must be added to the “Domains & TLS” panel of an environment and the domain must be verified in order to be used for site launches or sending emails.

After adding and verifying a custom domain, the necessary settings for pointing the domain’s DNS to VIP can be retrieved from the VIP Dashboard.

All domains must have a TLS certificate installed in order to be assigned to the Site Address (URL) of a site receiving traffic.

  • Default behavior of domains

    The default behavior of domains that are added to the “Domains & TLS” panel of an environment’s VIP Dashboard is dependent on whether the www variant or the non-www variant is added.

  • Add a domain

    Custom domains must be added to an environment’s VIP Dashboard in order to launch a site or send emails from an environment with that domain.

  • Verify a domain

    After a custom domain has been added to the VIP Dashboard for an environment, it must be verified before DNS instructions can be accessed and before a Let’s Encrypt certificate can be installed.

  • Point DNS for a domain to VIP

    Once a site is ready to launch, the DNS for a site’s new domain must be updated with the DNS provider and pointed at VIP for the site to be publicly available at that domain.

  • Primary domain

    Multiple domains can point to a VIP platform environment, but only one domain can be the primary domain.

  • Convenience domain

    New environments on the VIP Platform are provisioned with a convenience domain (e.g. example.go-vip.net).

  • Fully qualified domain names (FQDN)

    The fully qualified domain name (FQDN) for a site on the VIP Platform can be either the www or non-www variant of the domain.

  • Check DNS record time to live (TTL)

    These instructions will demonstrate how to determine a DNS record’s Time to Live using common command line tools.

  • Modify a hosts file

    Modifying a hosts file allows a site to be tested with a new custom domain before the domain’s DNS has been pointed to VIP, or until the global DNS system has been updated for a domain.

  • DNS records to send email from a custom domain

    By default, transactional emails (e.g., password resets, user registration notifications) are sent from the default email address donotreply@wpvip.com, but this can be overridden.

  • Configure multiple domains to resolve to the same network site

    Custom code added to client-sunrise.php can enable a network site to be accessible from more than one URL, or for a domain to serve a specific part of a site.

Last updated: October 16, 2025

Relevant to

  • Node.js
  • WordPress