Default behavior of domains
Default behavior of domains that are added to the “Domains & TLS” panel of an environment’s VIP Dashboard:
- The fully qualified domain name (FQDN) for a site on the VIP Platform can be either the
wwwor non-wwwvariant of the domain. Whichever variant of the domain is added to the VIP Dashboard will be the FQDN. - When a domain is added to an environment’s VIP Dashboard, the
wwwor the non-wwwvariant of the domain is also included and associated with that environment. - When a
wwwvariant of a subdomain or a sub-subdomain is added to the VIP Dashboard (e.g.,www.admin.example.com,www.sub.admin.example.com) its non-wwwvariant is also included. - When a non-
wwwvariant of a subdomain or a sub-subdomain—with a TLD matching.com,.net, or.org—is added to the VIP Dashboard (e.g.,admin.example.com,sub.admin.example.com) itswwwvariant is not added automatically. Thewwwvariant must be added separately. - The
wwwversion of a domain is actually a subdomain of the non-www(root) version of a domain. The DNS for both versions of the domain must be updated to point to VIP. - Redirects between the
wwwor non-wwwvariants of a domain are automatic on WordPress single sites but must be configured in code for WordPress multisites and for Node.js applications.
WordPress multisite
The Site Address (URL) for a network site on a WordPress multisite environment must be unique, and can have either a subdomain or a subdirectory structure. A network site’s Site Address (URL) can be updated to a custom domain after the domain has been added to the environment’s VIP Dashboard.
Secondary domains for redirects must also be added to an environment’s VIP Dashboard so that they are associated with that environment.
In addition:
- If a custom domain has been added to an environment’s VIP Dashboard and has DNS pointed to WPVIP but does not match a Site Address (URL) for any site on the network, requests for that domain will resolve to the main site (ID 1).
- Add custom code to
vip-config.phpto handle redirects for one or more domains to a network site. This includes redirects between non-wwwdomains andwwwvariants of the fully qualified domain name (FQDN) for all sites on a multisite network. - Add custom code to
client-sunrise.phpto enable a domain to serve a specific part of a site, or for a network site to be accessible from more than one URL.
Last updated: June 09, 2025