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Audit Log

The Audit Log panel in the VIP Dashboard provides visibility into what is happening in an organization or an application. An audit trail of all management actions on the platform allows compliance with internal and external regulatory standards, and provides insight for debugging, security, and incident investigation. 

Audit Logs are immutable and the reported data is retained for the lifetime of each customer.

Access the application view

All management actions that occur specific to that application are reported in the application’s Audit Log.

Prerequisite

To access the Application view of the Audit Log panel, a user must have at minimum an Org member role or an App admin role for that application.

To access the application view of the Audit Logs panel:

  1. Navigate to the VIP Dashboard for an application.
  2. Select an environment from the environment dropdown located at the upper left of the VIP Dashboard.
  3. Select “Logs” from the sidebar navigation at the left of the screen.
  4. Select Audit from the submenu.
Example screenshot of the application view of the Audit Log panel

Access the organization view

All management actions that occur on all applications belonging to the organization are reported in the organization’s Audit Log.

Prerequisite

To access the Organization view of the Audit Log panel, a user must have at minimum an Org member role.

To access the organization view of the Audit Logs panel:

  1. Navigate to the VIP Dashboard for an organization.
  2. Select “Audit Log” from the sidebar navigation at the left of the screen.
Example screenshot of the organization view of the Audit Log panel

Structure of logged events

All recorded events display the following information:

Date & TimeWhen the event happened. Dates & times are shown in the local timezone of the person who is viewing the audit log screen. Hover over the time to see time in UTC.Example:
12:20pm
ActorThe user who performed the event. This will be a user within the organization, a VIP Support user (denoted by a “(VIP)” after their name), or an automation bot (Platform Bot).Example:
John Newton
DescriptionA sentence describing the event.Example:
Added domain mytestdomain.com
TargetWhat was affected by the event. An environment, a user, or the organization.Example:
example-app.production

Additional relevant contextual information may be shown for some events.

Each logged event has a unique and shareable permalink URL linked in the event’s timestamp. When the event’s permalink is selected, the Audit Log is filtered to display that event at the top of the list, and all prior events listed below it.

Example screenshot of an event’s permalink view in the Audit Log panel

Last updated: June 26, 2025

Relevant to

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  • WordPress