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Log in to the VIP Dashboard

Logging in to the VIP Dashboard requires multi-factor authentication managed by Enterprise Authentication. A user’s ability to access and interact with areas of the VIP Dashboard is defined by the Org role and App role assigned to the user.


  • A new user must receive and accept an invitation before they can log in to the VIP Dashboard.
  • Only users with an Org admin role can invite new users to the VIP Dashboard.
  • A user must have an account with either or associated with the email address to which the VIP Dashboard invitation was sent.

Setting up VIP Cloud authentication

The first time a user logs into the VIP Dashboard they will be prompted to complete the “Secure Your Account” step by selecting one of two VIP Cloud authentication methods:

  • Google authenticator or similar: Scan the displayed QR code with an authenticator application (e.g., Authy or Google Authenticator) and follow the prompts.
  • SMS: Select the “Try another method” link at the bottom of the “Secure Your Account” screen. Select “SMS” on the next screen and follow the prompts.

Enter the one-time passcode generated by the chosen authentication method into the field labeled “Enter the one-time code“.

Logging in with multi-factor authentication

Multi-factor authentication for the VIP Dashboard requires a user to prove that they have access to the email address that was invited to the VIP Dashboard, and access to existing or user accounts associated with that email address.

If either GitHub or is selected for authentication the first time a user logs in, the same authentication method must be used for logging in each time afterward. The two methods cannot be used interchangeably.

  1. Navigate to the VIP Dashboard.
  2. Select “Continue with VIP Cloud“.
  3. Select either “Continue with GitHub” or “Continue with Connect” for the method of authentication, and follow the prompts.
  4. Enter the one-time passcode generated by the user’s chosen VIP Cloud authentication method into the field labeled “Enter the one-time code“.
  5. Select the “Continue” button.

Users have the option to set VIP Cloud authentication to remember their browser for 30 days.

Last updated: November 22, 2022