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Tag: tech-ref

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CORS headers

A default CORS policy is returned by VIP's edge servers for all files that are stored in the VIP File System (files within the path /wp-content/uploads).

Audit Log event types

The types of events that are recorded in Audit Logs for an organization or an application.

Integrations

Integrations are optional plugins and extensions that enhance the features and functionality of applications and are managed by WordPress VIP.

Engagement Boost

Engagement Boost is an opt-in AI-powered feature of Parse.ly Content Intelligence that helps drive traffic to a target post. Based on a target post selected by the user, Engagement Boost searches a site’s content and locates the most relevant and high-performing source posts. In each source post, Engagement Boost suggests text within the source post where a link to the target post should be added, and a user can accept, reject, or edit the suggestion.

Rate limiting

Rate limiting is in place at the edge for all environments on the VIP Platform to prevent some crawlers from causing potential performance issues.

Step-up authentication

Step-up authentication protects areas of the VIP Dashboard where users can access secure information (e.g. Single Sign-On (SSO) Configurations) and protects actions that are not reversible (e.g. removing a domain or editing IP Restrictions).

HTTP response headers added by VIP

A set of default HTTP response headers are added to every site that is hosted on the VIP Platform. These headers help VIP to monitor the platform and can be useful for troubleshooting the origin of a request.

Phishing

"Phishing" is a cyberattack that tricks users through fraudulent websites, emails, text messages, phone calls, and other communications.

Information to include in a Support ticket

To troubleshoot and investigate a Support ticket in an efficient and effective manner, the WPVIP Support team needs to fully understand the scope, nature, and context of a request. If the initial request in a ticket does not provide sufficient information, the amount of time required to communicate and resolve the issue will increase.