Database Backups limitations

Some limitations apply to Database Backup files in the VIP Dashboard or with VIP-CLI:

• A limit to the frequency of backup files that can be generated on demand includes the scheduled backup files that are generated by default for an environment. For example, if a fresh database backup file for a production environment is requested less than 15 minutes after a scheduled backup occurred, the request will be denied.
  • Production: 1 backup per 15 minute rolling window of time.
  • Non-production: 1 backup per 60 minute rolling window of time for a non-production environment.
• A limit to the number of backup files that can be generated on demand includes the scheduled backup files that are generated by default for an environment.
  • Production: A total of 12 requests per 24 hour rolling window of time.
  • Non-production: A total of 4 requests per 24 hour rolling window of time.
• Only 1 database backup file per environment can be prepared for download at a time.
• An “Active Backup Copy” is only available for download for 24 hours or until a new database backup copy is requested.
• When configuring a database backup copy for specific tables:
  • Characters in requested table names are limited to letters (A-Z, a-z), numbers (0-9), hyphens (-), and underscores (_).
  • Requests for non-existent tables will not trigger an error. If only one table is requested, and it does not exist, an empty database backup file will be generated.