Skip to content

VIP Dashboard

Audit Log

The Audit Log panel in the VIP Dashboard provides visibility into what is happening in an organization or application. An audit trail of all management actions on the platform allows compliance with internal and external regulatory standards, and provides insight for debugging, security, and incident investigation. 

Audit Logs are immutable and the reported data is retained for the lifetime of each customer.

Application view

All management actions that occur specific to that application are reported in the application’s Audit Log.

Prerequisite

To access the Application view of the Audit Log panel, a user must have at minimum an Org member role or an App admin role for that application.

Screenshot of the application view of the Audit Log panel and an example of logged events

Organization view

All management actions that occur on all applications belonging to the organization are reported in the organization’s Audit Log.

Prerequisite

To access the Organization view of the Audit Log panel, a user must have at minimum an Org member role.

Screenshot of the organization view of the Audit Log panel and an example of logged events

Structure of logged events

All recorded events display the following information:

Date & TimeWhen the event happened. Dates & times are shown in the local timezone of the person who is viewing the audit log screen. Hover over the time to see time in UTC.Example:
12:20pm
ActorThe user who performed the event. This will be a user within the organization, a VIP Support user (denoted by a “(VIP)” after their name), or an automation bot (Platform Bot).Example:
John Newton
DescriptionA sentence describing the event.Example:
Added domain mytestdomain.com
TargetWhat was affected by the event. An environment, a user, or the organization.Example:
mytestsite/production

Additional relevant contextual information may be shown for some events.

Event permalinks

Each logged event has a unique and shareable permalink URL linked in the event’s timestamp. When the event’s permalink is selected, the Audit Log is filtered to display that event at the top of the list, and all prior events listed below it.

Screenshot of an example view of the Audit Log panel at an event’s permalink

Types of logged events

Application and environment lifecycleApplication created
Application retired
Environment created
Environment retired
Environment launched
A network site launch started on a WordPress multisite environment
A network site launch completed on a WordPress multisite environment
BackupsA database backup was requested
A database backup started
Basic AuthenticationBasic Authentication has been enabled
Basic Authentication has been disabled 
A Basic Authentication username/password combination has been added
A Basic Authentication username/password combination has been removed
A Basic Authentication username/password combination has been updated
Data syncA data sync was queued
DomainsA domain is added 
A domain is deleted
A domain is set as primary
A domain is updated
Enterprise AuthenticationA user creates an invitation
A user resends an invitation
A user accepts an invitation
A user cancels an invitation
A user’s role is added
A user’s role is updated
A user’s role is removed
Environment variablesAn environment variable was added
An environment variable was updated
An environment variable was deleted
GitHub repositoryGitHub webhook is configured
The associated GitHub repository or branch was updated
GitHub deploy key added
GitHub deploy key updated
GitHub deploy key deleted
ImportsA SQL import was requested
A media import was requested
A media import was aborted
IP Allow listIP Allow list functionality has been enabled
IP Allow list functionality has been disabled 
An IP or CIDR range has been added
An IP or CIDR range has been removed
The list of IPs and CIDR ranges has been updated
HTTP request Log ShippingA log shipping configuration has been created
A log shipping configuration has been updated
A log shipping configuration has been deleted
A log shipping configuration has been enabled
A log shipping configuration has been disabled
Media Backups A media backup was requested
A media backup was started
New RelicA New Relic license key was added
A New Relic license key was updated
A New Relic license key was removed
Purge the page cacheOne or more URLs were purged from the page cache
Software ManagementA software update was started
TLS/SSL certificatesLet’s Encrypt certificates are enabled on a domain
Let’s Encrypt certificates are disabled on a domain
Let’s Encrypt configuration is changed
A certificate was added
A certificate was activated for a domain
A certificate was deactivated for a domain
A certificate was updated
A certificate was deleted
VIP Support userA VIP Support user was created on the WordPress environment
WP-CLI commandsA WP-CLI command has been run using the VIP-CLI

Last updated: September 06, 2022