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Audit Log

The Audit Log panel in the VIP Dashboard provides visibility into what is happening in an organization or an application. An audit trail of all management actions on the platform allows compliance with internal and external regulatory standards, and provides insight for debugging, security, and incident investigation. 

Audit Logs are immutable and the reported data is retained for the lifetime of each customer.

Access the application view

All management actions that occur specific to that application are reported in the application’s Audit Log.

Prerequisite

To access the Application view of the Audit Log panel, a user must have at minimum an Org member role or an App admin role for that application.

To access the application view of the Audit Logs panel:

  1. Navigate to the VIP Dashboard for an application.
  2. Select an environment from the environment dropdown located at the upper left of the VIP Dashboard.
  3. Select “Logs” from the sidebar navigation at the left of the screen.
  4. Select Audit from the submenu.
Example screenshot of the application view of the Audit Log panel

Access the organization view

All management actions that occur on all applications belonging to the organization are reported in the organization’s Audit Log.

Prerequisite

To access the Organization view of the Audit Log panel, a user must have at minimum an Org member role.

To access the organization view of the Audit Logs panel:

  1. Navigate to the VIP Dashboard for an organization.
  2. Select “Audit Log” from the sidebar navigation at the left of the screen.
Example screenshot of the organization view of the Audit Log panel

Structure of logged events

All recorded events display the following information:

Date & TimeWhen the event happened. Dates & times are shown in the local timezone of the person who is viewing the audit log screen. Hover over the time to see time in UTC.Example:
12:20pm
ActorThe user who performed the event. This will be a user within the organization, a VIP Support user (denoted by a “(VIP)” after their name), or an automation bot (Platform Bot).Example:
John Newton
DescriptionA sentence describing the event.Example:
Added domain mytestdomain.com
TargetWhat was affected by the event. An environment, a user, or the organization.Example:
mytestsite/production

Additional relevant contextual information may be shown for some events.

Each logged event has a unique and shareable permalink URL linked in the event’s timestamp. When the event’s permalink is selected, the Audit Log is filtered to display that event at the top of the list, and all prior events listed below it.

Example screenshot of an event’s permalink view in the Audit Log panel

Types of logged events

Application and environment lifecycleApplication created
Application retired
Environment created
Environment retired
Environment launched
A network site launch started on a WordPress multisite environment
A network site launch completed on a WordPress multisite environment
Basic AuthenticationBasic Authentication has been enabled
Basic Authentication has been disabled 
A Basic Authentication username/password combination has been added
A Basic Authentication username/password combination has been removed
A Basic Authentication username/password combination has been updated
Codebase: PluginsA user initiated a pull request to update a plugin
Data syncA data sync was queued
Database BackupsA database backup was requested
A database backup for a network site was requested
A database backup was downloaded
A database backup was started
DeploymentsA rollback to a previous deployment was initiated
A deployment was successful
A deployment failed
DomainsA domain was added 
A domain was deleted
A domain was set as primary
A domain was updated
A domain was verified
Environment variablesAn environment variable was added
An environment variable was updated
An environment variable was deleted
GitHub repositoryGitHub webhook is configured
The associated GitHub repository or branch was updated
GitHub deploy key added
GitHub deploy key updated
GitHub deploy key deleted
HSTSHSTS settings have been updated
ImportsA SQL import was requested
A media import was requested
A media import was aborted
HTTP request Log ShippingA log shipping configuration has been created
A log shipping configuration has been updated
A log shipping configuration has been deleted
A log shipping configuration has been enabled
A log shipping configuration has been disabled
IP Allow listIP Allow list functionality has been enabled
IP Allow list functionality has been disabled 
An IP or CIDR range has been added
An IP or CIDR range has been removed
The list of IPs and CIDR ranges has been updated
Media Backups A media backup was started
A media backup for a network site was started
A media backup was downloaded
New RelicNew Relic enabled
New Relic disabled
New user given access to New Relic
Access to New Relic removed for a user
phpMyAdminA phpMyAdmin session was started
Purge the page cacheOne or more URLs were purged from the page cache
Single Sign-On
for the VIP Dashboard
An identity provider (IdP) configuration was created
An identity provider (IdP) configuration was updated
Assertion encryption was enabled on an identity provider (IdP) configuration
Assertion encryption was disabled on an identity provider (IdP) configuration
Email domains for Single Sign-On were updated
Enforce SSO for an organization was enabled
Enforce SSO for an organization was disabled
Software VersionsA software update was started
TLS/SSL certificatesLet’s Encrypt certificates were enabled on a domain
Let’s Encrypt certificates were disabled on a domain
Let’s Encrypt configuration was changed
A certificate was added
A certificate was activated for a domain
A certificate was deactivated for a domain
A certificate was updated
A certificate was deleted
VIP Dashboard accessA user created an invitation
A user resent an invitation
A user accepted an invitation
A user canceled an invitation
A user’s role was added
A user’s role was updated
A user’s role was removed
VIP Support userA VIP Support user was created on the WordPress environment
WP-CLI commandsA WP-CLI command was run using VIP-CLI

Last updated: February 27, 2024

Relevant to

  • Node.js
  • WordPress