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Enable HTTP request Log Shipping

VIP’s Log Shipping feature will ship copies of an application’s HTTP request logs at 5-minute intervals to a customer’s Amazon Web Services (AWS) S3 buckets.

Files from more than one of an organization’s applications and environments can be shipped to a single S3 bucket.


  • To enable HTTP request Log Shipping, a user must have at minimum an Org admin role or an App admin role for that application.
  • In order to complete the setup, a user must have sufficient access to:
    • Modify the AWS Bucket Policy of the AWS S3 bucket
    • Create an AWS CloudFormation stack in the AWS account
  • Review the AWS S3 bucket requirements before enabling this feature.

Enable HTTP request Log Shipping

Configure S3

  1. Navigate to the VIP Dashboard and select the “Settings” panel option at the left.
  2. Below “Add-ons” select “Log Shipping“.
  3. Select the “Configuration” tab.
  4. Enter the “AWS Account ID” (How to find your AWS Account ID), “Bucket Name”, and “Bucket Region” values for the S3 bucket that will receive the shipped HTTP request log files from VIP.
  5. Select “Continue“.

Test Configuration

Based on the values entered in the “Configure S3” step, a CloudFormation Template will populate the field labeled “Generated CloudFormation Template“. To continue the process of enabling Log Shipping:

  1. Download the CloudFormation Template JSON file by selecting the button labeled “Download Template“.
  2. Use the CloudFormation Template JSON file to create a stack in AWS CloudFormation by following the instructions for Creating a stack on the AWS CloudFormation console.
  3. Select the button labeled “Test and Enable“ to test the configuration on the S3 bucket. A test file named vip-go-test-file.txt will be uploaded to the S3 bucket as part of the verification process. This file will always be present in a site’s configured S3 bucket and path, alongside the dated folders that contain the logs themselves.


If the configuration test is successful, the enablement tool will advance to the step labeled “Complete”. HTTP request Log Shipping will begin sending files to the configured S3 Bucket.

Screenshot of the Log Shipping configuration panel in the VIP Dashboard

Disable Log Shipping

  1. Navigate to the VIP Dashboard and select the “Settings” panel option at the left.
  2. Below “Add-ons” select “Log Shipping“.
  3. Select the “Configuration” tab.
  4. Select “Disable Add-on“.

Restricting access by IP range

To restrict access to an AWS S3 bucket via IP range, ensure your bucket access policy accounts for the dynamic IP range accessible at A system to auto-update the access policy will need to be implemented, as the IP ranges are subject to change.

Last updated: May 11, 2023

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