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Install a Let’s Encrypt TLS certificate

Let’s Encrypt TLS certificates are available by default for all domains added to the VIP Dashboard.

Prerequisites

Users must have access to the VIP Dashboard to issue TLS certificates for a domain.

  1. Navigate to the VIP Dashboard and select the “Domains” panel option at the left.
  2. Add the domain if it does not yet appear in the Domains list.
  3. A button labeled “Install Certificate” will be displayed to the right of newly added domains in the Domains panel.
  4. Select the “Install Certificate” button to access and select the “Let’s Encrypt” option in the dropdown.
A screenshot of the dropdown that appears after selecting the “Install Certificate” button
  1. A confirmation message will appear at the bottom of the dashboard screen when the Let’s Encrypt TLS certificate has been installed.

Re-install a Let’s Encrypt certificate

If a Let’s Encrypt fails to auto-renew or needs to be re-installed to resolve other issues:

  1. Navigate to the VIP Dashboard and select the “Domains” panel option at the left.
  2. Add the domain if it does not yet appear in the Domains list.
  3. Click on the three dots (“···“) to the right of the domain.
  4. Select the “Re-install Let’s Encrypt” option from the dropdown.
A screenshot of the dropdown that appears after selecting the “···” link to the right of a domain
  1. A confirmation message will appear at the bottom of the dashboard screen when the Let’s Encrypt TLS certificate has been re-installed.

Switch from a Let’s Encrypt certificate to a custom TLS certificate

After a Let’s Encrypt TLS certificate has been provisioned, it is possible to switch to a custom TLS certificate at any time.

  1. Navigate to the VIP Dashboard and select the “Domains” panel option at the left.
  2. Click on the three dots (“···“) to the right of the domain.
  3. Select the “Install Custom Certificate” option from the dropdown.
  4. Follow the instructions for installing a custom TLS certificate.

Last updated: November 25, 2021