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Install a Let’s Encrypt TLS certificate

A Let’s Encrypt TLS certificate is available by default for any domain that has been added to an application’s VIP Dashboard and has DNS updated to point to VIP.

The “www” and the “non-www” versions of a domain must be added separately to the VIP Dashboard. Each version of the domain requires its own Let’s Encrypt certificate to be installed.

Prerequisites

  1. Navigate to the VIP Dashboard and select the “Domains” panel option at the left.
  2. Add the domain if it does not yet appear in the Domains list.
  3. A button labeled “Install Certificate” will be displayed to the right of domains that do not yet have a TLS certificate.
  4. Select the “Install Certificate” button to access and select the “Let’s Encrypt” option in the dropdown.
  5. A confirmation message will appear at the bottom of the dashboard screen when the Let’s Encrypt TLS certificate has been installed.
A screenshot of the dropdown that appears after selecting the “Install Certificate” button

Re-install a Let’s Encrypt certificate

If a Let’s Encrypt fails to auto-renew or needs to be re-installed to resolve other issues:

  1. Navigate to the VIP Dashboard and select the “Domains” panel option at the left.
  2. Click on the three dots (“···“) to the right of the domain.
  3. Select the “Re-install Let’s Encrypt” option from the dropdown.
  4. A confirmation message will appear at the bottom of the dashboard screen when the Let’s Encrypt TLS certificate has been re-installed.
A screenshot of the dropdown that appears after selecting the “···” link to the right of a domain

Switch from a Let’s Encrypt certificate to a custom TLS certificate

After a Let’s Encrypt TLS certificate has been provisioned, it is possible to switch to a custom TLS certificate at any time.

  1. Navigate to the VIP Dashboard and select the “Domains” panel option at the left.
  2. Select on the three dots (“···“) to the right of the domain.
  3. Select the “Install Custom Certificate” option from the dropdown.
  4. Follow the instructions for installing a custom TLS certificate.

Last updated: August 12, 2022