Title: Usage
Author: WordPress VIP Documentation
Published: September 5, 2021
Last modified: June 12, 2026

---

 1. [VIP Dashboard](https://docs.wpvip.com/vip-dashboard/)
 2. [Organization view](https://docs.wpvip.com/vip-dashboard/organization-view/)
 3. Usage

#  Usage

The **Usage** panel provides access to a record of either chargeable requests (**
Usage – Requests**) or monthly unique visitors (**Usage – Visitors Stats**) for 
an organization’s applications. The type of data that is displayed is based on the
metric defined in the organization’s contract with WordPress VIP.

Users can interact with [available settings to modify the time frame and format of data that is displayed](https://docs.wpvip.com/vip-dashboard/data-displays/)
in the Visitor Stats or Chargeable Requests section of the **Usage** panel.

## Access

**Prerequisite**

To access the **Usage** panel, a user must have at minimum an [Org member role](https://docs.wpvip.com/manage-user-access/vip-dashboard/org-roles/).

To access the **Usage** panel in the VIP Dashboard:

 1. Navigate to [the organization view of the VIP Dashboard](https://docs.wpvip.com/vip-dashboard/organization-view/).
 2. Select “**Usage**” from the lefthand navigation menu.

### Share filtered states of Usage metrics

Filtered states of Usage data create unique URLs that can be copied from the browser
address bar and shared with other users in the organization who have [an Org member role or Org admin role](https://docs.wpvip.com/roles-and-permissions/).

## Usage – Visitor Stats

For organizations that have a contract with WordPress VIP based on a [Monthly Unique Visitors](https://www.parse.ly/glossary/visitor/)(
MUV) Usage metric, the **Usage** panel is titled “**Usage – Visitor Stats**“.

The “Monthly Unique Visitors (MUV)” data for an organization can be accessed by 
selecting the tab labeled “**Visitor Stats**” near the top of the **Usage** panel.
[MUV data is a cumulative record of monthly unique visitors (MUVs) to an organization’s site(s) tracked by Parse.ly](https://docs.parse.ly/user-handbook/measuring-reporting-performance/calculations/visitors/).
By default, the data is displayed in a monthly chart format and is a combination
of MUV data for all of an organization’s sites across all of its applications.

Reference values are displayed in the upper left of the “Monthly Unique Visitors(
MUV)” section:

 * **MUVS**: The total number of MUVs tracked within the monthly range of time that
   is currently displayed.
 * **PLAN MUVS**: The quantity of MUVs included in an organization’s contractual
   plan with WPVIP.

![](https://docs.wpvip.com/wp-content/uploads/sites/2/2025/03/image_69ac9b.png)

Example screenshot of the “Monthly Unique Visitors (MUV)” graph in the **Usage –
Visitor Stats** panel

### Monthly Unique Visitors by Site

The section titled “Monthly Unique Visitors by Site” on the lower area of the **
Usage** panel provides MUV data for an organization’s individual sites in table 
format.

Sites are listed alphabetically by their [Parse.ly Site ID](https://docs.parse.ly/site-id/).
Information related to each site is displayed across 3 columns:

 * **Parse.ly Site ID**: The value of a site’s Parse.ly Site ID.
 * **MUV**: The number of MUVs tracked within the month that is currently displayed
   only for this Parse.ly Site ID.
 * **% of (X) MUV**: The percentage of MUVs for an individual site compared to the
   organization’s monthly total.

### Display data as a chart or a table

All data in the **Usage – Visitor Stats** panel can be displayed in either a chart
format (default) or a table format. The display options for “Chart” or “Table” can
be selected using the **“Chart / Table”** toggle under the **Visitors Stats** tab.

![](https://docs.wpvip.com/wp-content/uploads/sites/2/2024/10/image_6ed422.png)

Example screenshot of the display format options that can be selected in the **Usage–
Visitor Stats** panel.

### Filter data by day

Usage data is displayed per day by default when data is displayed in table format.
When data is displayed in chart format, Usage data can be reviewed per day by hovering
over the displayed timeline graph.

## Usage – Requests

For organizations that have a contract with WordPress VIP based on an organization’s
platform utilization with HTTP requests, the **Usage** panel is titled “**Usage –
Requests**“. An HTTP Request, also known as a web request, can be for HTML web pages,
static resources such as images, JSON data sent by APIs, and more.

The **Usage – Requests** panel is a record of chargeable requests made to an [organization](https://docs.wpvip.com/organization/)‘
s applications and provides access to historical chargeable request data for analysis
no older than 5 December 2020.

To access “Chargeable requests”, select the tab labeled “**Requests**” near the 
top of the **Usage** panel. By default, the “Chargeable Requests” data is displayed
in chart format. The data represents the sum total of all chargeable requests to
all applications belonging to an organization made within the currently selected
period of time.

 * **Chargeable requests** (Application Requests and API Requests) are displayed
   by request category (“APP” and “API”) as well as a summary of both (“TOTAL”).
 * “Allowance Avg.” represents the monthly allowed requests for an organization’s
   account divided by the number of days in the filtered date range.

![](https://docs.wpvip.com/wp-content/uploads/sites/2/2025/03/image_d7ac0c.png?w
=1024)

Example screenshot of the “Chargeable Requests” graph in the **Usage – Requests**
panel of the VIP Dashboard

### Requests by category

![](https://docs.wpvip.com/wp-content/uploads/sites/2/2025/03/image_5ca9e6.png)

Hovering over the bars in the
“Chargeable Requests” graph in the **Usage – Requests**
panel reveals the quantityof each request type for that date.

Chargeable requests made to an application are separated by category. When request
data is displayed in chart form, hover over the bars in the chart to review the 
quantity of each request type for that date.

#### **Application (APP) Requests**

 * **Count towards platform usage.**
 * Definition: Requests where the response has a content type of HTML or XHTML
 * Examples: web page views, redirects, `404 Not Found`, editorial activity

#### **API Requests**

 * **Count towards platform usage.**
 * Definition: Requests where the response has a content type of JSON
 * Examples: REST API, GraphQL API

#### Total Chargeable Requests

The sum of APP and API requests that count towards platform usage.

#### **Static** and Internal Requests

Requests for static assets like CSS, Images, and Javascript as well as Requests 
from within Automattic and VIP infrastructure do not count towards platform usage.
Because of this, static and internal requests are not represented in the **Usage–
Requests** panel.

### Display Chargeable Requests by application

By default, Usage data is displayed for all of an organization’s applications combined.
To access Usage data for an individual application:

 1. Select the drop down labeled “**Application:**“
 2. Select an application by typing an application’s name in the available search field
    and selecting an application from the displayed list.

### Display data as a chart or a table

All data in the **Usage – Requests** panel can be displayed in either a chart format(
default) or a table format. The display options for “Chart” or “Table” can be selected
using the **“Chart / Table”** toggle under the **Requests** tab.

![](https://docs.wpvip.com/wp-content/uploads/sites/2/2024/10/image_8e854b.png)

Example of the **Chart/Table** toggle under the **Requests** tab

### Datepicker time selection

A user can select a preset list of time periods or enter custom time periods for
Usage data in a datepicker. To access the datepicker, select the field in the upper
right of the panel that displays timestamps for the date range of the currently 
displayed data.

For example, a user can select from a dropdown list of preset windows of time for
the “Last 30 minutes” (default), or up to the “Last 12 months” for a production 
environment.

To select more specific date ranges, select the dropdown option labeled “**Custom
Range**“. In the datepicker interface titled “**Custom Date Range**“, enter the 
desired beginning and ending dates in the fields labeled “**Start**” and “**End**“.
The range of data displayed can be further specified by also entering times (in 
UTC) for the dates. To save the settings and refresh the displayed data, select 
the button labeled “**Apply**” .

![](https://docs.wpvip.com/wp-content/uploads/sites/2/2024/10/image_69ca92.png)

Example of the datepicker for the “Chargeable Requests” graph 
in the **Usage – 
Requests** panel with the “Custom Date Range” interface open.

## Usage – Plan Details

#### Prerequisites

Only users with an [Org admin role](https://docs.wpvip.com/manage-user-access/vip-dashboard/org-roles/)
can access the **Usage – Plan Details** panel.

To access an organization’s plan details, select the “**Plan Details**” tab near
the top of the **Usage** panel. Plan details are a summary of a customer’s contract
with WPVIP including “Uptime SLA”, “Ticket SLA”, and any [included “Add-Ons”](https://wpvip.com/package-definitions/).

![](https://docs.wpvip.com/wp-content/uploads/sites/2/2024/07/Usage-Plan-Details.
png?w=1024)

Example screenshot of the **Usage – Plan Details** panel

Last updated: June 12, 2026