Title: Org roles and permissions
Author: WordPress VIP Documentation
Published: December 15, 2020
Last modified: January 23, 2026

---

 1. [Manage user access](https://docs.wpvip.com/manage-user-access/)
 2. [VIP Dashboard access](https://docs.wpvip.com/manage-user-access/vip-dashboard/)
 3. Org roles and permissions

#  Org roles and permissions

[Users granted access](https://docs.wpvip.com/manage-user-access/vip-dashboard/)
to an organization’s VIP Dashboard are assigned one of three Org roles (in order
of most privileges to least): **admin**,** member**, and** guest**.

## Org admin

 * Intended for a member of the organization who requires the ability to manage 
   user access for all other team members and the ability to manage all of the organization’s
   applications. Typically assigned to an organization’s account owner.
 * Has _all_ permissions for _all_ of the organization’s applications.

## Org member

 * Intended for users that need to see more information than basic organization 
   data, but do not necessarily need **_admin_** privileges to manage applications.
   Useful for members of an organization with a business role.
 * Has _some_ permissions for _all_ of the organization’s applications.

## Org guest

 * Intended for users that should only have access to a limited number of the organization’s
   applications.
 * Has permission to log in to an organization’s VIP Dashboard with limited visibility.
   All other permissions are defined by the [App role](https://docs.wpvip.com/app-role/)
   that is assigned to the user per application.

## Assign an Org role

The settings panel for assigning an Org role to a user is accessed by using the 
process to [invite new users](https://docs.wpvip.com/enterprise-authentication/#1-invite-new-users)
or the [Edit Permissions” process](https://docs.wpvip.com/manage-user-access/vip-dashboard/edit-user-roles/).

**Prerequisites**

 * Only users with an [Org admin role](https://docs.wpvip.com/manage-user-access/vip-dashboard/org-roles)
   can invite, remove, and manage user access levels for other users in the VIP 
   Dashboard.
 * If an organization currently has no users with the Org admin role, and existing
   users are unable to view certain features such as the organization’s Usage Plan
   Details, [contact VIP Support](https://wordpressvip.zendesk.com/) for assistance.

By default, the Org “**Member**” role is selected for a user. Select an Org role(**
Admin**, **Member**, or **Guest**) to assign access permission levels to the new
users.

![](https://docs.wpvip.com/wp-content/uploads/sites/2/2021/11/permissions-1.png?
w=1024)

Screenshot of Org role settings for users on the VIP Dashboard

## List of Org role permissions

| **Permission** | **Member** | Ad**min** | 
| View all organizations a user has access to in [My Organizations](https://docs.wpvip.com/my-organizations/) | Y | Y | 
| View [an organization’s Primary Contacts](https://docs.wpvip.com/vip-dashboard/people/) | Y | Y | 
| View all of the organization’s applications | Y | Y | 
| View information about other [People in the organization](https://docs.wpvip.com/vip-dashboard/people/) | Y | Y | 
| View a list of an application’s events in the [Audit Log](https://docs.wpvip.com/vip-dashboard/audit-log/) | Y | Y | 
| View [Basic Authentication](https://docs.wpvip.com/basic-authentication/) | Y | Y | 
| Perform a [data sync](https://docs.wpvip.com/vip-dashboard/data-sync/) | Y | Y | 
| View a list of [Database Backups](https://docs.wpvip.com/vip-dashboard/backups/) | Y | Y | 
| Start a [database import](https://docs.wpvip.com/databases/import/) to an environment | Y | Y | 
| Check the status of the current or most recent [database import](https://docs.wpvip.com/databases/import/) | Y | Y | 
| View [logs for Deployments](https://docs.wpvip.com/github-repository/deploying-branches/deployments-panel/) to an environment and view detailed build logs for individual deployments | Y | Y | 
| View, add, edit, and remove an environment’s [domains](https://docs.wpvip.com/map-a-domain/) | Y | Y | 
| Retrieve a list of [environment variables](https://docs.wpvip.com/manage-environment-variables/) | Y | Y | 
| View [HSTS](https://docs.wpvip.com/enable-hsts/) settings | Y | Y | 
| View [Insights & Metrics](https://docs.wpvip.com/performance/insights-metrics/) for an environment | Y | Y | 
| View the [IP Restrictions](https://docs.wpvip.com/access-and-routing/ip-restrictions/) for an environment | Y | Y | 
| [Launch a site](https://docs.wpvip.com/launch-a-site/) on a WordPress environment | Y | Y | 
| View a list of [Media Backups](https://docs.wpvip.com/media-backups/) | Y | Y | 
| Download a [Media Backups](https://docs.wpvip.com/media-backups/) file | Y | Y | 
| Start and abort a [media import](https://docs.wpvip.com/vip-file-system/import-media-files/) to an environment  | Y | Y | 
| Check the status of the current or most recent [media import](https://docs.wpvip.com/vip-file-system/import-media-files/) | Y | Y | 
| View [the Monitor panel](https://docs.wpvip.com/vip-dashboard/health/)  | Y | Y | 
| View a list of [Network Sites](https://docs.wpvip.com/network-sites/) on a WordPress multisite environment | Y | Y | 
| View, add, edit, and remove all [Notifications](https://docs.wpvip.com/notifications/) and [Destinations](https://docs.wpvip.com/notifications/destinations/) | Y | Y | 
| [Roll back to a previous deployment](https://docs.wpvip.com/github-repository/code-deployments/rollbacks/) in the Deployments panel | Y | Y | 
| View [Runtime Logs](https://docs.wpvip.com/vip-dashboard/health-logs/)  | Y | Y | 
| View [Software Versions](https://docs.wpvip.com/software-management/) settings for an environment | Y | Y | 
| Update the [Software Versions](https://docs.wpvip.com/software-management/) settings for an environment | Y | Y | 
| Manage a domain’s [custom TLS certificate](https://docs.wpvip.com/custom-tls-cert/) | Y | Y | 
| Manage a domain’s [Let’s Encrypt TLS certificate](https://docs.wpvip.com/lets-encrypt-cert/) | Y | Y | 
| View the organization’s [Usage — Requests](https://docs.wpvip.com/vip-dashboard/usage/) | Y  | Y | 
| View [a log of WP-CLI Commands](https://docs.wpvip.com/logs/wp-cli-commands/) run with VIP-CLI | Y | Y | 
| Run [WP-CLI commands with VIP-CLI](https://docs.wpvip.com/wp-cli-with-vip-cli/) | Y | Y | 
| [Send or delete an invitation](https://docs.wpvip.com/manage-user-access/vip-dashboard/invite-new-users/) for a user to access an organization’s VIP Dashboard |  | Y | 
| [Add, update, and remove Org roles and App roles for users](https://docs.wpvip.com/manage-user-access/vip-dashboard/) in the organization |  | Y | 
| [Remove a user](https://docs.wpvip.com/manage-user-access/vip-dashboard/remove-user/) from an organization completely |  | Y | 
| Add, update, and delete user credentials in [Basic Authentication](https://docs.wpvip.com/basic-authentication/) |  | Y | 
| Enable, update, and disable [Database Backup Shipping](https://docs.wpvip.com/database-backup-shipping/) |  | Y | 
| Generate or download a [Database Backups](https://docs.wpvip.com/vip-dashboard/backups/) file |  | Y | 
| [Sync a Database Backups file](https://docs.wpvip.com/dev-env-add-content/) to a VIP Local Development Environment |  | Y | 
| Add, update, and delete an [environment variable](https://docs.wpvip.com/manage-environment-variables/) |  | Y | 
| [Update the GitHub repository branch deploying](https://docs.wpvip.com/github-repository/deploying-branches/update/) to an environment |  | Y | 
| Enable, update, and disable [HSTS](https://docs.wpvip.com/enable-hsts/) |  | Y | 
| Add, update, and remove [Integrations](https://docs.wpvip.com/integrations/) for all environments in the organization |  | Y | 
| [Purge URLs](https://docs.wpvip.com/flush-the-page-cache/) from the page cache |  | Y | 
| Add an IP to an [IP Restriction List](https://docs.wpvip.com/access-and-routing/ip-restrictions/) |  | Y | 
| Delete an IP from the [IP Restriction List](https://docs.wpvip.com/access-and-routing/ip-restrictions/) |  | Y | 
| View, add, or assign Destinations for [Important Alerts](https://docs.wpvip.com/notifications/important-alerts/) for an organization |  | Y | 
| Enable, update, and disable [HTTP request Log Shipping](https://docs.wpvip.com/enable-log-shipping/) |  | Y | 
| [Enable or disable New Relic](https://docs.wpvip.com/performance/new-relic/) for an environment |  | Y | 
| Add or remove [user access to New Relic](https://docs.wpvip.com/manage-user-access/new-relic/) for an environment |  | Y | 
| Access [a read-only phpMyAdmin console](https://docs.wpvip.com/databases/#phpMyAdmin) for an environment’s database |  | Y | 
| View [Slow Query Logs](https://docs.wpvip.com/slow-query-logs/) |  | Y | 
| View an organization’s [Usage — Plan Details](https://docs.wpvip.com/vip-dashboard/usage/) |  | Y | 
| Manage settings for [WordPress Security Controls](https://docs.wpvip.com/security-controls/wordpress/) |  | Y |

Last updated: January 23, 2026