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Media Library Exports

Exports of uploaded media library files for a WordPress environment can be viewed and accessed in the application view of the VIP Dashboard.

Media library export files:

  • are stored in Amazon S3 and retained for 7 days.
  • are compressed into a single ZIP file with the file extension *.zip.

Prerequisites

Limitations

  • Only one media library export file can be prepared at a time.
  • Export files for larger media libraries will take a longer time to prepare.
  • Up to 1 TB of media can be exported using this tool.
  • Up to 3 previously requested and available media library backup files are listed under “Active Backups”. Each previously requested backup will expire after 7 days and be removed from the list.
  • Media library backup files are requested per environment. Each backup file will include only the media files that were uploaded through WordPress, or imported via VIP-CLI to that specific environment.
  • A production environment’s media files are made available for reference to non-production environments after a data sync. A media backup of a non-production environment will not include the media that is referenced from production.

Download a media library backup

WordPress single sites

  1. Navigate to the VIP Dashboard for an application.
  2. Select an environment from the environment dropdown located at the upper left of the VIP Dashboard.
  3. Select the “Data” panel option at the left.
  4. Select “Media Library Exports”.
  5. Select the “Create Backup” button to request a backup.
    A displayed progress bar and a numerical percentage indicator will track the status of completion for the creation of the backup file.
  6. The message “Media library backup created” will display when the backup file is ready for download.
    The newly created media library backup file will appear at the top of the list under “Active Backups”.
  7. Select the “Download” button to download the file to the user’s local machine.
    The “Download” button will expire after 15 minutes. Downloads that are already in progress will continue after the button expires.

WordPress multisites

  1. Navigate to the VIP Dashboard for an application.
  2. Select an environment from the environment dropdown located at the upper left of the VIP Dashboard.
  3. Select the “Data” panel option at the left.
  4. Select “Media Library Exports”.
  5. Select the dropdown bar below “Select a network site to back up” to display the first ten network sites from the multisite.
  6. Select a site from the dropdown list.
    • A site can also be found by typing the site’s network site ID or home_url into the search field as a search term.
    • To request a backup for all sites on the network, select the “All network sites ([ ])” option from the dropdown.
  7. Select the “Create Backup” button to request a backup.
    A displayed progress bar and a numerical percentage will indicate the status of completion for the creation of the backup file.
  8. The message “Media library backup created” will display when the backup file is ready for download.
    The newly created media library backup file will appear at the top of the list under “Active Backups”.
  9. Select the “Download” button to download the file to the user’s local machine.
    The “Download” button will expire after 15 minutes. Downloads that are already in progress will continue after the button expires.

Last updated: July 19, 2022