Data sync between environments
A data sync operation copies a WordPress database, including media files, from a source environment to a destination environment within the same application. On the WordPress VIP Platform, data sync operations are multi-directional: a sync can run in any direction between environments, including from a non-production environment into production. The source environment supplies the data, and the destination environment receives it.
A data sync is initiated from the Sync Data page in the VIP Dashboard. The destination is always the environment that is currently selected in the VIP Dashboard. The source is selected on the page.
Prerequisites
To initiate a data sync in the VIP Dashboard, a user must have the App write role or the Org admin role. For more information, review VIP Dashboard roles.
Because a data sync can write to a production environment, opening the Sync Data page requires step-up authentication.
Limitations
- Only 1 data sync operation can run to a destination environment at a time. While a sync is in progress, the configuration options are unavailable until the sync completes or fails.
- A sync overwrites or updates the destination database with the source database. Confirm the correct source and destination before starting a sync, particularly when the destination is a production environment.
- WordPress multisite environments with additional network sites must maintain a config.yml for correct results.
- Elasticsearch indexes are not included in the data sync process.
- A data sync is a one-time operation. Syncs cannot be scheduled, and no notification is sent when a sync completes.
What a data sync includes
A data sync copies the full contents of the source environment’s database as it exists when the sync runs, along with the environment’s media files. Domain and URL references are rewritten from the source environment’s domains to the destination environment’s domains so that content resolves correctly on the destination. Mapped domains control which replacements are applied. Review Mapped domains.
Environment-specific settings on the destination are preserved rather than overwritten. Review Protected options.
After a data sync completes, the destination environment has access to the source environment’s shared media files in read-only mode.
Mapped domains
A mapped domain defines which domain to search for in the source database and which domain to replace it with. Mapped domains are managed on the Sync Data page for each source and destination pair.
The destination environment’s primary domain is always applied and appears in the list as Primary domain. It cannot be edited or removed, because it is applied to every sync rather than stored as configuration.
Mappings are ordered from the most specific replacement to the most general. Search and replace runs in the same order, so the list reads in the order it is applied.
A missing or incorrect mapping can leave links and references in the destination environment pointing at the source environment.
Saved and suggested mappings
Mappings appear in 2 lists:
Saved mappings are applied when the sync runs. They persist for that source and destination pair, so returning to the same configuration later shows the same mappings, whether or not the earlier sync was started.
Suggested mappings are replacements inferred from mappings that already exist. If mappings exist from environment A to B and from A to C, the mapping for a sync from B to C can be inferred. Child-to-production mappings can be inferred by reversing existing production-to-child mappings.
Suggestions are selected by default, but they are not applied to the sync until they are saved. Review the suggested mappings and clear the checkbox for any mapping that should not be applied. Then save the selected mappings. Saved mappings move to the Saved mappings list and are applied during the sync.
Suggestions that are left unselected remain in the Suggested mappings list and are not applied.
Review suggested mappings before each sync. Suggestions are generated dynamically from the existing configuration, so a mapping that was previously deleted from the Saved mappings list may be suggested again later.
Add, edit, and remove mappings
Mappings are added and edited directly on the page. Each mapping must include both a Search for value and a Replace with value before it can be saved.
If a mapping conflicts with an existing mapping, it cannot be saved. The reason for the conflict appears next to the mapping.
Removing a saved mapping requires confirmation. Deleted mappings are not permanently rejected, so the VIP Dashboard may suggest the same mapping again during a future sync between those environments. If it reappears, leave it unselected to avoid saving or applying it.
Mapped domains and the configuration file
Domain replacements were previously managed in the data sync configuration file in an application’s GitHub repository. That method is deprecated. Once mappings are saved in the VIP Dashboard, the VIP Dashboard is the source of truth for domain replacements for that source and destination pair. Move existing replacements from the configuration file into the VIP Dashboard.
Last updated: October 01, 2026